Policy

PAYMENT POLICY

Article 1. Queenlaw applies a prepayment policy for all services.
1. For services with a total fee of 3,000,000 VND or less, please pay in advance by one time (100%).
2. For services with a total fee of over 3,000,000 VND, please pay according to one of the following two options:
a) Option 1: Payment in two times: First time, pay X% (X ≥ 60, depending on each service); second time, pay the remaining (100 – X)% of the total fee within the agreed time.
b) Option 2: One time payment (100%). For this option, you may receive the incentives in accordance with Article 2 below.

Article 2. Queenlaw regularly offers incentives for customers. During the period from June 1 to the end of August 31, 2019, Queenlaw offers incentives to customers who choose a one-time payment (100%) as follows:
Enterprise Registration Services with Package D, E & F: Included: 01 Mark title + A register of members/shareholders + Decision on position appointment (if any)

Establishing a Foreign-Invested Enterprise in Vietnam: Included: 01 Mark title + A register of members/shareholders + Decision on position appointment (if any)
Establishing Vietnam-based Representative Offices and Branches of Foreign Traders: Included: 01 Registered Seal for the Branch/Representative Office.

Article 3. Payment method
1. At the Queenlaw Office (Vietnam).
2. By international bank transfer:
–  Pay the Queenlaw Fees by one of the following channels: Internet banking, mobile banking, ATM, transaction counters, etc.
–  If you transfer money in the same bank, Queenlaw will receive the money immediately.
–  If you transfer money to another bank, please select the 24/7 QUICK Interbank Funds Transfer Service (Vietnam) and Queenlaw will receive the money immediately if your bank is a member of the 42 banks participating in NAPAS (Vietnam). For outside of Vietnam, please pay in USD to the bank account number 1261.0370.010054.
–  Remark/Remittance Information, please write: Your name + The service you requested  (Example: ABC Company Bookkeeping Service).

Currency: USD, for outside of Vietnam
Beneficiary’s name: CONG TY TRACH NHlEM HUU HAN QG (QG LIMITED LIABILITY COMPANY)
Account number: 1261.0370.010054
Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV) – SWIFT code: BIDVVNVX
Currency: VND
Beneficiary’s name: CONG TY TRACH NHlEM HUU HAN QG
Account number: 1261.0001.053216
Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV)
Currency: VND
Beneficiary’s name: Pham My Nga
Account number: 1913.2600.682022
Vietnam Technological and Commercial Joint Stock Bank (Techcombank)
Currency: VND
Beneficiary’s name: Pham My Nga
Account number: 0011.0016.29623
Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank)
Currency: VND
Beneficiary’s name: Pham My Nga
Account number: 1008.6682.1200
Vietnam Joint Stock Commercial Bank for Industry and Trade (Vietinbank)

 

Article 4. During the working day or 24 hours after receiving the payment information, Queenlaw will confirm payment has been received so that customers can know and proceed with the service to customers.


REFUND POLICY

Refunds are for Queenlaw’s refund of all or part of the service charge to the customer. For business registration services performed at the business registration office, Queenlaw will refund money in case of overdue 15 business days for which the service has not been performed without plausible reasons or extended by the customer. . For other services performed in part, the parties shall, in accordance with the terms of the agreement.

(Refund if the service is not satisfactorily addresses customer’ needs)


CUSTOMER CARE POLICY

Queenlaw is a specialized law firm specializing in business and is the unit that ‘born’ into businesses, companies, economic groups. Identifying the ultimate goal of business service is not only in the ‘birth’ procedure, but also throughout the whole course of the business as a firm legal standpoint. With our knowledge and experience, Queenlaw is always ready to receive, advise and solve all problems of the business since its inception, in all business activities from the organization of the accounting apparatus, working with tax, the way of writing invoices, the registration of trademark protection monopoly. Do not hesitate to ask questions to Queenlaw! Queenlaw has designed a section called “CUSTOMER CARE IN ACTION” (at the bottom of the page) to answer all your questions and give you advice!

CUSTOMER CARE IN ACTION: Customers fill in the required contents (*): Customer’s name is the name of the enterprise or the name of the business representative; Customer code (08 numbers) is the code that Queenlaw has provided to you (in case you can not remember, you can get business code instead); Email is very important content to Queenlaw send information consultant reply to you, so please enter the correct email address!


SPECIAL POLICY

Queenlaw is developing preferential policies for loyal customers. The information will be updated in the earliest time!